Delivery Policy

The team at EcoAquaEurope aim to provide you with the best possible service in the Industry.

We aim to provide FREE DELIVERY ON OVER 95% of the products that we sell.

We aim to ship 95% of orders received before 2.30pm the SAME WORKING DAY. We ship all fridge filters with Royal Mail 48hr Service as standard, but Royal Mail 24hr delivery is available at the checkout. We have direct accounts with Royal Mail and DPD who collect from our Warehouse at 4pm Monday to Friday. If you want us to ship your fridge filter via courier, please do not hesitate to call us to place your order.

Typically we will dispatch any order placed Monday to Friday before 12PM the same day and any order placed after 12pm on Friday will be shipped the following working day (usually the following Monday unless it is a bank holiday). Despatch times should be considered approximate and cannot be guaranteed, although every effort will be made to ensure they are met.

Delivery Service Information:

  • Royal Mail PacketPost (standard service) items are typically delivered within two to five working days, these do not require a signature.
  • Royal Mail First Class items are typically delivered within one or two working days, these do not require a signature.
  • DPD 24hr items are typically delivered within one working day, and require a signature or strict instructions from your self to leave safe.
  • Airmail (international) items are typically delivered within five to fifteen working days.

Any questions or need your order really quickly please call us on 01507 311132.